Emotional Intelligence | Leadership | Coaching
Brief info


Una established her own business to help and support individuals and businesses to clarify and realise their personal and business ambitions. Una specialises in Leadership Development and is qualified as administrator of ECR & ECR360 (Emotional Capital Report) working with organisations helping them to retain and manage talent and leadership development.

Una’s focus is on helping leaders and potential leaders gain clarity, deepen their understanding of themselves and how they impact their teams and the wider organization.  I work with leaders and potential leaders through individual coaching sessions to identify their goals and put specific strategies in place to attain their goals and make positive changes.

Una has over 20 years’ experience in the financial services industry, working primarily with micro enterprises, small and medium-sized (SMEs) business, start-up companies and owner-manager businesses. Una’s responsibility as Branch Manager was to lead, coach and motivate staff, create and maintain a customer focused, high performance branch.

Through her business Una also provides a range of management services to clients, including business training, mentoring, personal and business coaching. Una is an approved business mentor, coach and trainer for range of public support agencies including Local Enterprise Office (LEO) Mentoring Panel. She is External Loan Assessor with Microfinance Ireland who provide small loans through the Government’s Microenterprise Loan Fund.  She is a member on Board of Directors of Credit Union, Member on Independent Evaluation Committee for Louth Leader Partnership and a Member of Institute of Bankers.

Qualifications include:

Post Graduate Certificate in Leading and Managing People (NFQ L9), Professional Certificate in People Management UCD.  Certified Trainer, Certificate and Diploma in Life Coaching.  Professional Diploma in Financial Advice (QFA) and Professional Diploma in Finance Services (Professional Banker NFQ L8).

2019: DCU Ryan Academy Illuminate Programme
2018: ECR Certification (Emotional Capital Report)
2018: Trainer Delivery and Evaluation Course (NFQ Level 6)
2018: Certificate & Diploma in Life Coaching –International Authority for Professional Coaching & Mentoring
2018: EFT Master Practitioner – Association for Meridian & Energy Therapies
2017: Macroeconomics (NFQ Level 7)
2015: Professional Diploma in Financial Services (Professional Banker NFQ Level 8) - UCD
2014: Financial Accounting (NFQ Level 7) – Institute of Bankers
2014: Professional Certificate in People Management (NFQ Level 7) – UCD
2013: Post Graduate Certificate in Leading and Managing People (NQF Level 9) - Coventry University
2009: Certificate in Mortgage Practice (NFQ Level 7) - Institute of Bankers
2005: Professional Diploma in Financial Advice (QFA) - Institute of Bankers
2003: Certificate Credit & Lending (NFQ Level 7) - Institute of Bankers
2002: Certificate in Business for Banking (NFQ Level 7) - Institute of Bankers

Other training include:

Mindfulness Programme: Be at your Mindful Best Coaching Programme
Mind your Buddy programme - Pieta House
Myers Briggs

Training & Development

  • Emotional Intelligence Training ECR and ECR 360 Feedback
  • Leadership & Management Practices & Skills
  • Coaching
  • Accessing Finance for your Business
  • Start your own Business
  • Personal Effectiveness – Resilience, Influencing, Assertiveness, Time Management
  • Sales Effectiveness
  • Customer Relationship Management – Engaging with your Customer
  • Team building

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