Founder and Director of KL Communications
Ken, Founder and Director of KL Communications, is a marketing and sales professional with a career spanning over 13 years with companies including The Ritz-Carlton Hotel Company and Leading Hotels of The World. In partnership with his Creative Director, Paul Condron, KL Communications is on a mission to reimagine how we sell, communicate, brand and deliver customer service. Ken has spoken at events across the globe in 2018 challenging audiences to think differently to ensure we operate in an industry that is innovative, creative and sustainable.
Training and Development Core Competencies:
Customer Service Delivery
Ken brings an added dimension to training and development programmes ensuring not only is the content relevant, actionable and easy to understand but delivers such content in a motivating manner ensuring attendees leave with a renewed energy and commitment to their professional roles.