James

IT and Interpersonal Trainer
Brief info

I am an experienced professional with strong IT and Interpersonal skills. I enjoy working in a team environment where I can work with others to come up with practical solutions that work for all parties. One of my core skills is my ability to explain technology in practical business-relevant terms. I am a firm believer in the value of CPD and I enjoy keeping myself up to date what is happening in industry, I have completed over 20 online courses for IT related training in the last year , including UI/UX interface, system design and Office 365 to various project management methodologies (Agile, Scrum, Lean, Prince2) and I have successfully implemented in many projects that provided a strong return on the investment for the stakeholders.

CPD; I enjoy keeping up to date with Industry articles on various online learning platforms to ensure that I keep my technical knowledge on point. I have studied over 20 online courses from IT related Training including UI/UX interface and system design to Office 365, to various Project Management methodologies including Agile, Scrum, and Lean and in the most recently Prince2.

Areas for Knowledge Transfer and Training
O/S Windows XP to Windows 10 including MS server, Linux, Android, and Cloud-based OS.
Packages Microsoft Office 2000 - Office 365, Microsoft Master Instructor, E-learning, LMS, CMS, SMO, SEO, SQL,
Online content design, and various Media Production software and create rich media, Project management, Data analysis and solution development.
Effective implementation of social media for promoting business including crisis management and policy frameworks.
Soft skill Sales & Customer training, Effective communication skills, Teamwork and collaboration, Time management, Effective public speaking and Presentation training.
Security Facilitated digital security workshops that promoted best practice in internal system security such as highlighting risks of using external networks and mobile devices.

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sample courses

IT | Social Media

IT | Social Media

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